When and where do I have to go?
Germany
FS.COM GmbH Röntgenstraße 18, 85757 Karlsfeld, Germany
+49 (0) 8165 4099 260
9:00am - 12:00pm (UTC/GMT+2), 2:00pm - 5:00pm (UTC/GMT+2) | Mon. - Fri.
United States
380 Centerpoint Blvd, New Castle, DE 19720, United States
+1 (888) 468 7419
9:30am - 5:30pm (EST) | Mon. - Fri.
Singapore
30A Kallang Pl, #11-10/11/12, Singapore 339213
+65 6443 7951
9:30am - 12:30am, 1:30pm - 5:30pm (GMT+8) | Mon. - Fri.
Please note that all our warehouse will be closed on weekends and public holidays.
Australia
57-59 Edison Rd, Dandenong South, VIC 3175, Australia
+61 3 9693 3488
9:30am - 5pm (AEST) | Mon. - Fri.
Japan
JS Progress Building 5F, 4-1-23, Heiwajima, Ota Ku, Tokyo, 143-0006, Japan
+03-5826-8305
10:00am - 5:00pm (GMT+9) | Mon. - Fri.
United Kingdom
Unit 8, Urban Express Park, Union Way, Aston, Birmingham B6 7FH, United Kingdom
+44 0121 716 1755
10:00am - 12:00pm (GMT), 2:00pm - 5:00pm (GMT) | Mon. - Fri.
Ready for Pickup
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Who Picks up the Goods
You can pick up the goods in person or entrust others to collect them. If you need someone else to collect your delivery, please tell us her/his name and phone number in advance.
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What to Bring
The person picking up the goods, you or someone you entrust, needs to provide the order number and a valid ID to pick up your order, typically a driver's license or state - issued ID card.
Please bring carts or other auxiliary equipment to help you collect heavy items.
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Delivery Options besides Pickup
If pickup is not available in your location, you can visit Shipping & Delivery to know how FS delivers orders to you timely.